Where Does My Order Ship From? When you purchase products, the vendor of that product(s) will ship directly to you.
How Can I Set Shipping Costs for Orders? We allow vendors to calculate and set their own shipping rates for customer orders on a per zone/region basis. To...
How Does Shipping Work on Vegbyte Marketplace? Once you receive notification of a sale, you will be given their shipping details so you can dispatch the order.
When Will My Order Be Dispatched? Orders are generally shipped within 1-3 business days. During peak times or extraordinary events, there may be delays. Our marketplace...
How Long Does Delivery Take? Once an order has shipped, most packages are delivered within 1-6 days to major cities in the United States, depending...
How Much Does Delivery Cost? Vendors may offer free, flat rate, or weight-based shipping. They may also choose to factor in quantity, product class, and...
How Will I Know When My Order Is on the Way? Once you receive your tracking number, you can go to the freight company’s website, login where applicable, and elect to...
Can I Change My Delivery Address After My Order Has Been Placed? Vendors may or may not be able to change the delivery address for your order after you have been charged....
What Services Are Not Included in My Shipping Cost? The following services are not included in the shipping cost: Change of address Re-delivery Failure to pick up your order...
What If My Goods Arrive Damaged? Vendors make all efforts to ensure that the goods are shipped in sufficient packaging as to not get damaged in...
What If I Am Not Home When My Order Arrives? If you know in advance that you may not be home to receive delivery, try to ensure (where applicable) you...
What Is Vegbyte Marketplace and Its Vendors Not Liable/Responsible For? VegByte Marketplace and its vendors are not liable/responsible for (but not limited to) the following events: Accidents Authorization of your...
Do You Deliver to PO Boxes, Military Addresses, Parcel Lockers or Depots? We recommend contacting each vendor directly and asking for the possibility of shipping to PO Boxes, Military addresses, parcel lockers...
Can I Set Shipping Costs Based on Distance? Currently, our marketplace shipping system doesn’t support auto-calculating shipping rates based on geographical distance. It’s however in our long-term plans...
How Can I Set My Shipping Policy? As a vendor, you have the ability to set your own shipping policy, which applies in tandem with the general...